Lead, Operations
Indus Action
Bhubaneshwar, India
Description
Description

Job Description
Brief about the organization:
Indus Action’s mission is to support 1 million vulnerable families to move out of poverty by 2030 via a portfolio of high-leverage welfare schemes and rights. In the last 7 years, we’ve helped state governments build and implement interventions that have helped lakhs of citizens achieve better education and health access outcomes.
VISION 2030 – Enabling 2.5 million+ vulnerable families, sustainable access to legislated rights through PoWER
MISSION – Enabling vulnerable families, sustainable access to legislated rights
Know more about the role and Indus Action:
bit.ly/IABlogTarun
twitter.com/IndusAction
linkedin.com/company/IndusAction
Responsibilities:
Primary responsibilities include:
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Monitoring and Evaluation
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Design and manage Monitoring and Evaluation frameworks for the organization. ○ Set up and manage systems that can help gauge impact and inform program implementation.
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Data Management:
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Designing and managing data frameworks and workflows across the organization.
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Analysing program data and ensuring high quality of the data collected through periodic checks.
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Standardise report formats and set up dashboards to share insights and analysis.
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Engage with external organizations for advanced data analysis , when necessary, by defining objectives and tracking progress.
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Citizen outreach – Helplines:
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Manage Call outreach workflows, through internal systems and through external organizations.
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Define and track KPIs to ensure optimum level of operations.
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Strategic Planning:
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Engaging in brainstorming sessions with the team to identify problems and hypothesize causes and solutions.
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Supporting in active cultivation and maintenance of relationships with internal and external partners/stakeholders.
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Conducting research and literature review to draw from the best practices in strategic planning, monitoring, change management and organizational development.
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Supporting in strategizing operational plans of the organization.
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Stakeholder management:
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Managing Government Partners at the state level around common objectives
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Lead partnership with onground NGOs and other civic bodies
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Engage with bottom level of Government functionaries in the form the programme design, capacity building and monitoring
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PMU Operations:
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Support development of new project strategies and engage with partners for building strategic partnerships for PoWER.
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Build decentralized capacity of team members to manage helpline work flows and data systems and reporting mechanisms.
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Engage with Govt partners on impact trend analysis and support team members to refine execution plans for optimizing impact.
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Requirements:
Knowledge and Technical Skills:
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Strong project management skills
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Capable to work with Government functionaries and drive the project towards the mutual goal
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Strong analytical (data/evidence gathering, analysis and interpretation, survey design, hypotheses framing and validation) and research capabilities both qualitative and quantitative.
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Excellent communication and interpersonal skills
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Strong Excel capabilities
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Comfort with technology usage and products
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Working knowledge of Odiya will be added advantage
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Facilitation skill
Competencies and Values:
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Rigour and attention to detail
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Time management, ability to keep calm during pressure situations
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Ability to influence multiple stakeholders
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Result-driven and outcome focused-approach
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Adaptable and flexible in working style, comfortable with ambiguity
Education and Experience:
We believe that reaching our vision demands that we have the best and brightest group of leaders working to lead our organisation. Here are the minimum qualifications we look for:
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Master’s Degree from any stream (preference will be given to candidates with background of public policy & Social Science)
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Background in data required
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4+ years of work experience in consulting or project management is required
Benefits
Compensation:
The Senior Manager will be compensated based on Indus Action’s compensation benchmarking rubric – 5-8 LPA
The position will be based out of Bhubaneswar, Odisha.
Click here to apply.