Communications Officer – Transforming Urban Governance (TUG)
Location: Mumbai

Job Description

Position: Communications Officer – Transforming Urban Governance (TUG)
Experience: 2-3 years
Reporting To: Director, Programs
Location: Mumbai

About Praja

Founded in 1998, Praja is a non-partisan organization enabling accountability in governance. Praja empowers citizens to participate in governance by providing knowledge and perspective so that they can become politically active and involved beyond the ballot box. It undertakes extensive research and highlights civic issues to build the awareness of and mobilize action by the government and elected representatives. Praja conducts research on functions, powers and capacity of municipal corporations. It works closely with elected representatives, administration, civil society organisations and youth towards empowerment and strengthening of the grassroots democracy. It does this by collecting, analysing, and presenting data on the state of various municipal services – civic services, health, education, crime and policing, housing & transport. Over the years, Praja has expanded to publish report cards on the performance of councillors and MLAs, conducting capacity building workshops for elected representatives and launching initiatives to engage with citizens.

The Opportunity

Are you are interested in transforming the way Indian cities work in making them more efficient, resilient and sustainable? Here is an opportunity to help drive Praja’s objectives by leveraging content to shape the narrative in a compelling manner.

The Role

The role of the Communications Officer will be to drive Praja’s various integrated communication that includes social media, newsletters, print publications, donor communication with a goal to drive broader awareness and support for the organization.

Key Responsibilities

  • Develop and execute Praja’s communication strategy across all media, including the media to raise Praja’s profile.
  • Collaborate with various internal functions to understand the organization; content Praja creates and various published white papers.
  • Copywriting and production of key collaterals such as donor pitch proposals, newsletters, annual report, and donor reports.
  • Monitor social media sites and Praja’s website in co-ordination with our website partners.
  • Create photo posts and easy-to-produce formats/infographics to create engaging social media content.
  • Management of Media and other stakeholders – Make calls/send invitations, press releases, launch presentations, email communications for various launch events.
  • Deal with enquiries from external stakeholders, the press, and related organizations as required.
  • Ensure that the communications collaterals are cohesive and coordinated across the organisation.
  • Carry out general communications and marketing tasks that may arise in regard to certain events.
  • Prepare power point presentations to represent Praja externally as necessary

Educational Qualification and Required Skills

  • Post graduate degree/diploma in Communications/ Mass Communication/ Marketing Communication or other related fields.
  • 2-3 years’ experience in social media marketing, advertising, corporate communications, advertising agency or doing communications and media work in an NGO.
  • Have strong verbal and written communication skills, good command over MS PowerPoint and MS Excel.
  • Have impeccable integrity and high personal ethics.
  • Ability to work in collaboration with internal cross functional teams.
  • Team player with a keen sense of responsibility towards the Organisation; offers willingness to deliver at short notice and odd hours and stretches oneself during crisis situation.
  • Calm and composed nature, patience, adaptable attitude, and friendly approach towards everyone.
  • Knowledge of Hindi and Marathi would be an added advantage.
  • Willingness to travel when required.


  • Collaborative (ability to build and nurture relationships with a diverse set of stakeholders)
  • Ability to work under pressure
  • Problem Solver
  • Getting IT done
  • Attention to Detail


  • 5.00 – 5.40 Lakhs per annum, commensurate with skill and experience.

Please send your resume to